#1 Choice for Customer Success teams
AI-powered tool built for Customer Success
Turn customer success into a repeatable, scalable engine with Hive.
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Standardize onboarding
Streamline implementation with repeatable templates, milestones, and automations.
Reduce manual coordination
Follow ups that write themselves, generated in seconds with historical knowledge.
Customer health visibility
Dig into forecasts in seconds with AI-enhanced views, dashboards, and insights.

Customer facing use cases
Power workflows across your systems with Hive's customer success framework.
New customer intake
Align new customer information across systems with AI data enhancements.
Health score management
Understand the health of your existing customer engagements.
Cross-functional feedback
Centralize customer feedback and track progress automatically.
Customer onboarding handoff
Branded portals for client collaboration that unite data across systems.
CS enablement request
Create relevant materials in seconds based on historical systems data.
Revenue ops workflow
Seamless connection with Salesforce, Gong, Hubspot and more.
CRM native views
View data and insights in the ways that work best for your team's workflow and customer relationships.





